We at EasyKorean24.com have utmost confidence in our products and services. We believe in providing you with a pleasant and satisfactory experience while using our platform. If, for any reason, you are not completely satisfied with our services, we offer a straightforward refund policy.
30-Day Money-Back Guarantee
We offer a 30-day money-back guarantee from the date of your initial purchase. If you are not satisfied with our service for any reason, you can request a full refund within this period. The refund will be issued to the original payment method used during the purchase.
To request a refund, please reach out to our customer service team via our “Contact Us” page. Provide them with your order details, including order number, date of purchase, and the reason for your refund request. Once we receive your request, we will process it as quickly as possible.
Exceptions
Please note that if the service has been used extensively or if the 30-day period has passed, we may not be able to offer a refund. Refunds are issued at our discretion and we reserve the right to refuse a refund request if we deem it to be against our policy.
Chargebacks
We strive to resolve any customer dissatisfaction. If you have any issues with our service, we strongly recommend reaching out to our customer service team for assistance before initiating a chargeback with your bank or credit card company.
Please be aware that submitting a fraudulent chargeback is punishable by law. Fraudulent chargebacks include falsely claiming non-receipt of a product or service, or a unauthorized charge.
If you have any questions about our refund policy, please feel free to contact our customer service team. Your satisfaction is our priority, and we will do our best to resolve any issues you may have.
Thank you for choosing EasyKorean24.com.